We are an Apple Authorized Service Provider.
Our technicians are Apple-trained, so you can trust us with all your Apple devices. We use genuine Apple parts to deliver Apple-certified repairs. And only Apple-certified repairs are backed by Apple.
Get your Apple product back working the way it should. Our Apple-trained technicians use Apple-approved diagnostics and tools on every repair. And we only use genuine Apple parts.
How Much Does it Cost?
There is no charge for warranty repairs. If your Apple device is covered under Apple’s limited warranty or AppleCare+ (a service fee may apply for accidental damage replacements like liquid spills or dropped devices).
We also provide out-of-warranty service for your Apple device. You can check your devices coverage here. Prices vary depending on the device and the issue. Please visit the store for details.
How do I get Service?
Our service center operates on a first come, first served basis. Upon your arrival, we will promptly assess the issue and gather your contact information, a process that typically takes about 10 minutes.
Next, we’ll diagnose and troubleshoot the problem on your computer, which will be placed on our workbench. After this initial process, we’ll provide you with a cost estimate for the repair and any recommended additional measures. You can then decide whether to proceed with the repair or decline it. In the event of a decline, it may take us an hour or two to reassemble your machine.
The third step is to wait for any necessary parts to arrive, which typically takes 1-2 days. We’ll notify you on the day the parts arrive and proceed with the installation. After installation, we’ll thoroughly test the part to ensure the issue has been fixed. Once confirmed, we’ll contact you to arrange pickup.
Our repair process generally takes between 1-3 days, depending on how quickly we can acquire the necessary parts.
*if you need your damaged phone fixed – please call us and we can schedule a time to fix your phone.
Service Labor Rates
All service work performed by MacDoctors Service Department comes with a 90 day limited parts and labor warranty.
There are, however, some reasonable restrictions and exceptions to this warranty: Damages that result from spills, drops, or (in the case of viruses, spyware, adware, and other infectious agents out of our control) re-infection, or other accidental (or intentional) damage are not covered by the 90-day warranty.
Service Labor Rates
- Diagnostics/estimate fee: $50 (in store)
- Malware Removal $54
- Bitdefender Antivirus (yearly) $36
- iOS device restore $35
- Minimun Bench Service $50
- Bench Service $95
- macOS install $95
- Other service – Call for quote
NOTE: Please disable the Find My function before checking it in. If you are unable to do so because of a lost or forgotten password. You will need to visit iforgot.apple.com and start the process to reset your password.
